FREE DELIVERY FOR WEB ORDERS OVER £100: We offer FREE UK mainland delivery for all orders over £100 - Highlands and Islands can be arranged on an individual basis. (For orders under £100 please contact one of our shops - a supplementary charge of £10 will be added for orders within the M25 and £15 outside the M25.)
* Please note that we do not deliver on the weekend *
ORDER AND COLLECT: You can order online and collect from your local shop. Just select your local shop's address in our website checkout and your wines will be available to collect from 11am the following day Monday to Friday.
CENTRAL LONDON: We do our best to make all central London deliveries the next day.
GREATER LONDON: We also try to cover greater London the next day. Some areas might take us a little longer to cover, but it is unusual for these deliveries not to be within three working days.
UK MAINLAND: We deliver most orders around the rest of the UK within a working week, but some places are a little more difficult for us to reach and might take up to ten working days (it is unlikely it will ever take this long, but despite best efforts exceptions can occur). Please note: Our vans leave for the West Country and The North at midday on Monday, so please place your order by then for the best chances of receiving your delivery by the end of the week.
HIGHLANDS & ISLANDS: *Deliveries to Scottish Highlands and Islands, Isles of Man and Wight are currently not accepted through the website, but we are happy to arrange delivery via one of our shops for a small surcharge.
NORTHERN IRELAND: We regret that we cannot provide a reliable or cost-effective delivery service to Northern Ireland.
OUR VANS & OUR DRIVERS:
As many orders as possible are delivered using Lea & Sandeman drivers and vans so as to provide the best hand delivery service possible. Couriers are only used when we cannot get to you within our targeted delivery time.
We cannot specify exact delivery times, but if you have a particular request or deadline to meet, do let us know by giving us a call or sending an email to firstname.lastname@example.org and we will do our best to accommodate all requests. Please make sure we have your correct contact telephone number with your order.
If you need your wine by a particular date, please let us know when ordering by replying to your order confirmation email. If you are in any doubt about when you might receive your order simply email or call us and we will let you know.
RECEIVING YOUR DELIVERY:
If there is not likely to be someone to receive and sign for the goods at the delivery address, please give us details of a safe place or alternative address where we can leave your order. If your order is left somewhere at your request and subsequently goes missing we regret that neither we nor our couriers can take responsibility.